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Extranet, Make Your Client's Life Easier: The Power Of An Extranet
by Laura Schweiker
Over the past several years, extranets have become a popular tool used by service companies to enhance their client relationships. Originally, they were implemented to overcome the time and cost barriers associated with a distance relationship. Today, service companies use extranets to serve clients who are right down the street because of the many ways they make the client’s life easier.
What is an extranet? An extranet is a web-based collaboration tool that allows a defined group of internal and client users to access projects and documents in a secure environment.
One way to think of an extranet is as a shared filing cabinet. It allows clients to access documents immediately, all organized by project. It is particularly useful when groups of people need to access the work at the same time, and need everything organized in the same way.
Who uses extranets? Any company that shares documents with clients can benefit from using an extranet. Advertising agencies, law firms, real estate brokers, financial service companies, architectural firms ? the list can go on and on.
How does an extranet enhance client relationships? Enhanced relationships result from the many benefits extranets offer to clients. The most important is time savings. Rather than searching emails or paper files, everything is organized in one place to assure a quick review and response. A client extranet assures that nothing is lost and that the correct version is being reviewed. Many extranets feature an alert system to assure that documents are posted and reviewed on a timely basis.
Other benefits include easy client access to past work through the use of an archive, the ability to limit access to selected individuals when needed, the documentation of all activities, and a higher level of security than is offered by email.
The bottom-line Enhancing client relationships supports retention and saves administrative time. At minimum, this impact on both revenue and costs often allows the extranet to pay for itself, and in many cases can result in increased profits.
About The Author: Laura Schweiker (http://www.trichys.com) writes extensively on the use of technology by businesspeople and is an evangelist for the use of extranet and intranet solutions for online collaboration.
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Extranet, Extranets For Litigators by Laura Schweiker Approximately 403 Words
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Extranet, Not Being Advertised...how The Advertising Business Has Changed Over Time by Allan Kalish Approximately 1117 Words
Extranet, Intranet Implementation: The Advantages Of A Web-based Solution by Malcolm Brown Approximately 411 Words
Extranet, Using A Client Extranet For Efficient Online Collaboration by Malcolm Brown Approximately 611 Words
Extranet, What Is An Extranet? by Rick Mosenkis Approximately 330 Words
You may want to try these websites for additional information
http://www.darwinmag.com/learn/curve/column.html?ArticleID53
http://learningat.ke7.org.uk/
http://www.iwahq.org.uk/template.cfm?nameextranet
The information provided in this article is the express opinion of the author. Exchangenet is not responsible for the content!
Over the past several years, extranets have become a popular tool used by service companies to enhance their client relationships. Originally, they were implemented to overcome the time and cost barriers associated with a distance relationship. Today, service companies use extranets to serve clients who are right down the street because of the many ways they make the client’s life easier.
What is an extranet? An extranet is a web-based collaboration tool that allows a defined group of internal and client users to access projects and documents in a secure environment.
One way to think of an extranet is as a shared filing cabinet. It allows clients to access documents immediately, all organized by project. It is particularly useful when groups of people need to access the work at the same time, and need everything organized in the same way.
Who uses extranets? Any company that shares documents with clients can benefit from using an extranet. Advertising agencies, law firms, real estate brokers, financial service companies, architectural firms ? the list can go on and on.
How does an extranet enhance client relationships? Enhanced relationships result from the many benefits extranets offer to clients. The most important is time savings. Rather than searching emails or paper files, everything is organized in one place to assure a quick review and response. A client extranet assures that nothing is lost and that the correct version is being reviewed. Many extranets feature an alert system to assure that documents are posted and reviewed on a timely basis.
Other benefits include easy client access to past work through the use of an archive, the ability to limit access to selected individuals when needed, the documentation of all activities, and a higher level of security than is offered by email.
The bottom-line Enhancing client relationships supports retention and saves administrative time. At minimum, this impact on both revenue and costs often allows the extranet to pay for itself, and in many cases can result in increased profits.
About The Author: Laura Schweiker (http://www.trichys.com) writes extensively on the use of technology by businesspeople and is an evangelist for the use of extranet and intranet solutions for online collaboration.
These articles on lifestyle and more
Reprint this article free of charge as long as you keep the author's resource box or bio intact and the links active. A copy of the ezine or URL of the page where the article was reprinted emailed to the author would be very much appreciated. extranet
Return to the selection of extranet
You may want to try these articles on extranet
Extranet, Extranets For Litigators by Laura Schweiker Approximately 403 Words
Extranet, The Unhappy Client: How To Fight Back And Keep The Business by Laura Schweiker Approximately 477 Words
Extranet, Bringing Architects And Their Partners Together: The Power Of A Secure Extranet by Laura Schweiker Approximately 448 Words
Extranet, Not Being Advertised...how The Advertising Business Has Changed Over Time by Allan Kalish Approximately 1117 Words
Extranet, Intranet Implementation: The Advantages Of A Web-based Solution by Malcolm Brown Approximately 411 Words
Extranet, Using A Client Extranet For Efficient Online Collaboration by Malcolm Brown Approximately 611 Words
Extranet, What Is An Extranet? by Rick Mosenkis Approximately 330 Words
You may want to try these websites for additional information
http://www.darwinmag.com/learn/curve/column.html?ArticleID53
http://learningat.ke7.org.uk/
http://www.iwahq.org.uk/template.cfm?nameextranet
The information provided in this article is the express opinion of the author. Exchangenet is not responsible for the content!
